As she walked out of the doctor's office, maureen felt overwhelmed and confused. the doctor gave her so many details that her head was spinning. providing more details than a person can accept or comprehend is called:

 When someone receives more information than they are able to understand or assimilate it's a case of Information overload. This makes very difficult for the decision making process, and it's a reality for this technologic era and the spread of internet culture, which offer excessive and over-exposure data and information.

this is called police cynicism. i hope this .

answer; self-serving bias;