Julio asked dolores how her day at work was. she answered him by shrugging her shoulders. which nonverbal function is dolores using?

Julio asked dolores how her day at work was. She answered him by shrugging her shoulders. The nonverbal function is dolores using is a GESTURE.

Gestures are the use of body movement(s) to communicate.

The correct answer to the question: Which nonverbal function is Dolores using, when she answered to Julio´s question by simply shrugging her shoulders, would be, substitution.

Explanation:

Nonverbal communication is part of the overall concept of communication and it is just as important, and sometimes even more relevant, than verbal communication. It is a form in which the person uses non-verbal signals and gestures to communicate a meaning without any words. Sometimes, people tend to pay more attention to these signals than to actual words. In the case of Dolores, Julio has asked her a question, and he gets a much more complete answer from her by her shrugging, than by her answering with a simple: "well". This gesture, which is part of non-verbal communication, is known as substitution, because Dolores is substituting verbal communication of an answer with a gesture, which is, raising her shoulders in a shrug.

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