Owen has trouble remembering a friend's new phone number; he keeps recalling the old number instead. completing a rental application, pippa finds she can't recall one of her previous addresses as she's had several addresses since. owen is experiencing interference; pippa is experiencing proactive; retroactive interference retroactive; proactive interference proactive; proactive interference, as well retrograde; anterograde interference

Owen is experiencing proactive interference; Pippa is experiencing retroactive.

Explanation:

Memory is the process of coding, saving and subsequently recovering information. However, the information storage system is not permanent and forgetting can occur, which is necessary to prevent the accumulation of information that is unnecessary.

Interference processes also take place in the forgetfulness when a stimulus interferes in what we try to remember. There are two types of interference:

a. Proactive interference: This memory interference occurs when the memory of a previous event does not allow us to remember the new event. In this case, Owen remembers only the first number of his friend, this interferes with the memory of the new phone number.

b. Retroactive interference: This memory interference occurs when the memory of a new event does not allow us to remember previous events. In the case of Pippa, she ca'not remember one of her old addresses because only keeps the memory of the new directions.

I hope this information can help you.