Which of the following internal roadblocks to effective listening is exemplified by the statement, "we’ve never done it that way before? "
a. resistance to change
b. hearing only facts and not feelings
c. stereotyping
d. halo effect

Answer

Resistance to change

Explanation:

Resistance to change is the correct answer. The reason behind it is that the people do not want to change due to some reason.  

There are the following reasons are there as follows :

1. Ambiguity related to the cost, tools, and jobs .

2. Whenever the faculty which offer this opportunity doesn't discuss with concern person like whats going on and specially when it affects their jobs .

3. The change can be threatening to the concerned person to modify their job profile.  

4. Communication gap related to their change in their workplace.

5. As the concerned person not seeking any benefits in changing their job pattern.

answer; cultural trait;

d. i assume the underlined word is "role." reformat if it isn't.

explanation:

role is closest to part because when replacing words, "playing a vital decision," "playing a vital activity," and "playing a vital dollar" don't make logical sense. the only meaningful choice is "playing a vital part."

this fits one of merriam-webster's definitions of role: "a function or part performed especially in a particular operation or process."