Jimmy sells encyclopedias. every time he knocks on a door, he begins by asking, "are there any small children in the house? " from there, he asks about their age, and if the parent has considered preparing for their children's future. if the customer does not refuse to listen to him right away, he begins to list the benefits of owning a set of encyclopedias. he always lists the benefits in the same way and always ends his presentation by saying, "you need to buy your child a set of these books to protect his or her future." because jimmy makes no adjustments as he talks to a prospect, it can be said that jimmy is using a(n) presentation.