When consumers evaluate service quality, they often do not separate the service from the provider because products are sold, produced, and consumed at the same time. which two of the following strategies would have the most positive effect on the overall service encounter by addressing inseparability?

The laws and policies of a theocratic government are based on a. rule by a constitutional monarch b. the balance between parliament and an executive leader c. equal representation for each member state d. religious principles and beliefs

Stories that are passed down through generations by word of mouth are called

It is widely assumed that people need to engage in intellectual activities such as solving crossword puzzles or mathematics problems in order to maintain mental sharpness as they age. in fact, however, simply talking to other people—that is, participating in social interaction, which engages many mental and perceptual skills—suffices. evidence to this effect comes from a study showing that the more social contact people report, the better their mental skills. which of the following, if true, most seriously weakens the force of the evidence cited? (a) as people grow older, they are often advised to keep exercising their physical and mental capacities in order to maintain or improve them. (b) many medical conditions and treatments that adversely affect a person's mental sharpness also tend to increase that person's social isolation. (c) many people are proficient both in social interactions and in solving mathematical problems. (d) the study did not itself collect data but analyzed data bearing on the issue from prior studies. (e) the tasks evaluating mental sharpness for which data were compiled by the study were more akin to mathematics problems than to conversation.