Social Studies, 29.10.2019 19:31 leahmitch612
Shantal recently went to a communication workshop to improve her workplace performance. she learned that in effective communication she should resist forming an opinion until the speaker has finished, then attempt to empathize with the listener, and, finally, respond effectively to the speaker. she learned techniques regarding maintaining eye contact and sending back channel signals to show interest. this is known as listening.
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Shantal recently went to a communication workshop to improve her workplace performance. she learned...
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