James works at a local electronics store. he is responsible for ordering supplies, paying bills, and informing regular customers about the latest products that are available. james is responsible for the processes at the store.
a. transformational
b. operational
c. strategic
d. managerial

operational process

Explanation:

operational process is a process of organized activities in a store or a set of activities done a person in the store is a specific service and product in the organization. For instance, if someone is cutting hair then there will be a process as first of all wash the hair then combs the hair and after this procedure start to cut the hair. It is an aligned skill that is used by a person to complete their task perfectly.  

elizabeth loftus conducted a study to observe the reliability of eyewitnesses during the 1970s. their baseline was to define how accurate are the recollections of eyewitnesses.

her studies do not support the use of eyewitness. loftus mentions in her work that we are not required to recall some experiences, meaning that rarely an individual eyewitness testimony is trustworthy. a good example is presented in her work, where all individuals watched a video and were than asked "about how fast were the cars going when they hit/smash? ". the testimonies changed based on the word she used to make the question (hit or smash), proving the fragility.

well, there are a lot of places we get information about earth from. like science classes, websites, books, newspapers, etc.