Dennis, a salesperson, is calling on a prospective client. he has had very little associations with the client and is meeting him for the first time.

which of the following statements is true of the first impression that dennis will make of the client?
a. the first impression is likely to destroy dennis's self-concept.
b. the first impression will be very inaccurate.
c. the first impression is likely to be very accurate.
d. the first impression will be against dennis's self-belief