The situation at hand and the behavior of the other person in the conflict are more powerful determinants of a person’s conflict style than gender.

a. true.
b. false.

Letter A is the correct answer.

When speaking of conflict, people's genders or ethnic background are not as powerful determinants of a person's conflict style as the situation at hand and the behaviors of the ones involved. In order for them to have a constructive conflict, it's necessary to identify the problem (or unmet needs), make a date,  describe the problem/need, consider the other person's point of view, try to negoatiate a solution, and follow-up the solution.

1. seasonal

2. frictional unenployment

3. the number of the labor force multiplied by 100 and then subtract the number of unemployed.

4. 4%

5. an increase in prices

i think it is the third one.