24. during times of change, it is important for leaders to: a. discourage employees from expressing their misgivings. b. make sure that they put the right spin on the situation, especially when things are going badly. c. listen to and advocate for both organizational and individual needs. d. explain the situation once, then move on—don't dwell on it.

C. Listen to and advocate for both organizational and individual needs.    

Explanation:

A leader posses several positive cognitive behaviors for which they are able to lead others. Leaders are successful when they can influence and inspire and motivate the people. There is mutual understanding and trust between a leader and the team.

At tough situation or during times of changes, one of the important qualities of a leader is to listen and to support its people's need and the organizational needs in such situations.

Hence the correct option is (C)

which sentences ? that question is incomplete

answer; did not understand that the act was wrong because she/he was suffering from a mental illness;