People working on a service desk cannot control the number of contacts that they will receive on any given day. when you cannot control what happens around you or what other people do, you can choose whether or not to expose yourself to a stressor. service desk analysts can be prepared for that variable contact by being focused and organized.
true or false?

For each of the following, mark whether it is a possible confounder (a factor that mixes up the results, making it look like candy is to blame when it's a causal (or causation) link which supports the argument that candy causes criminal behavior (ie, explains how candy leads to criminality ), or neither (an irrelevant factor, something that may cause people to become criminals but has nothing to do with eating candy). choose your answers based only< on the information given. additives in candy- additives found in candy may adversely affect brain development of young children in ways that could contribute towards adult aggression. impulsive personality-- kids who are highly impulsive and have trouble delaying gratification are more likely to eat candy every day as children and more likely to disobey laws as adults. violent abuse-- children who suffer violent abuse are more likely to become violent adults and commit violent crimes. gender- boys are overwhelmingly more likely to commit violent crimes

Americans often refer to a country that is not the united states as a

In writing about her findings in a brazilian shantytown, nancy scheper-hughes’s account of alto do cruzeiro provides a window into the terrible toll of nonconsensual organ harvesting among the poor, as well as how she herself changed over time. how might an anthropologist justify the publication of this ethnographic research when considering the problem of ethnographic authority? a. all of the poor must be given an equal voice, thus polyvocality is justification. b. anthropologists are themselves changed in fieldwork, and so honest reflexivity is justification. c. the horrific conditions made it impossible to ignore, and since she obtained informed consent, this is justification. d. authoritative writing asks us to consider what right we have to report, thus a moral challenge is justification.