Kerri hands a guest a room key, smiles, and says, "if we can do anything to make your stay more pleasant, don't hesitate to call us." a trainer in the background makes some marks on a paper on a clipboard. a training program that emphasizes the degree of sincerity or friendliness with which guest service is delivered is likely based on which of the following types of training objectives?

a. on-the-job behavior
b. learning-acquired
c. critical-incident
d. reaction-based

a. on-the-job behavior

Explanation:

On-the-job training is aimed at grooming professionals to deal with guest with honesty, sincerity and friendly attitude. For better guest service, behavior of the professionals is utmost important because it friendly behavior pleases the guests. Kerri's behavior is exactly as per the norms he has learnt during training and what he demonstrate in a practical way.

two jet streams that directly affect the formation of weather in the continental part are a polar jet and a subtropical jet. they are responsible for the transportation of weather systems, which directly affect people. the polar front is the boundary between cold air from the north pole and warmer equatorial air. both the polar jet and the subtropical jet blow from the west to the east, and follow the boundary between cold and warm air.

the strongest jet streams are polar jets, while subtropical jets are somewhat weaker.

the right answer is c. the polar jet stream is generaly stronger than the subtropical jet stream.

d.

thist title points out that you are explaining the nature of the u.s. government. it is the most specific. a representative government consists of a government where decisions are taken according to a voting system. the most essential aspect of a representative government is found in the different structures where voting rights are granted to different groups of people. for example, voting for governor, mayor, president, local police chief etc.