While at the mall, you notice several bystanders who have crowded around an older adult woman. she is sitting on a bench and appears quite confused or dazed. as you approach the crowd, you ask what's going on. one of the bystanders says the woman is asking someone to her. how would you approach this situation?
a. shout at the woman; she may be hard of hearing.
b. the woman take any prescribed medication she may have.
c. immediately call 9-1-1 or the designated emergency number.
d. introduce yourself by speaking slowly and clearly at the woman's eye level.