Jiffy lube, a franchiser of 10-minute oil and lubrication services, has been plagued by a lack of consistency across franchise outlets. the lack of consistency has resulted from jiffy lube's failure to require franchisees to adhere to common service standards as it rapidly expanded its franchise business across the u. s. jiffy lube's failure to require franchisees to adhere to common service standards has led to provider of the gaps model of service quality.

1. in the debate for the student council election, a student candidate quoted explicit lyrics from a popular song. the school suspended him for two days, in line with school policy. 2. a student sued the school over its policy of holding two proms: one for african american students and one for white students. - are these civil or criminal cases? how do you know? - which court has original jurisdiction in the case: state court, federal court, or the u.s. supreme court? -. where will the case go next if it is appealed?