Belinda and john were best friends through their school years. belinda now works in a café and has become good friends with her colleague, jim. however, belinda often finds herself referring to jim as john, even though she has not spoken to john for at least four years.
belinda’s confusion with these names may be attributed to the occurrence of:

a. proactive interference.
b. retroactive interference.
c. retrograde amnesia.
d. anterograde amnesia.

proactive interference.

Explanation:

Proactive interference -

It is the condition , where the person is not able to learn some new task , because the similar old task is still present in the person's mind, is referred to as proactive interference.

Hence, from the given scenario of the question,

The Belinda has some confusion with the name of his best friend John and his recent new friend Jim , showcasing the proactive interference.

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