Due to a recent product recall, universal containers has experienced a 50% increase in daily calls to the contact center. the contact center has increased support to 24x7 with agents working 12 -hour shifts. the vp of service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume. which recommendation should the consultant make in anticipation of higher call volume?

Which principle underlies the idea of limited govemment?

“dear sir: it is with great reluctance, i trouble you on a subject, which does not fall within your province; but it is a subject that occasions me more distress, than i have felt, since the commencement of the war; and which loudly demands the most zealous exertions of every person of weight and authority, who is interested in the success of our affairs. i mean the present dreadful situation of the army for want of provisions, and the miserable prospects before us, with respect to futurity. it is more alarming than you will probably conceive, for, to form a just idea, it were necessary to be on the spot. for some days past, there has been little less, than a famine in camp. a part of the army has been a week, without any kind of flesh, and the rest for three or four days. naked and starving as they are, we cannot enough admire the incomparable patience and fidelity of the soldiery, that they have not been ere this excited by their sufferings, to a general mutiny or dispersion. strong symptoms, however, discontent have appeared in particular instances; and nothing but the most acitive efforts every where can long avert so shocking a catastrophe.” what’s the central idea?

Choose one piece of art shown in the unit and identify three elements or principles of art used in the piece. describe how each of the elements/principles is used in the artwork.