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Social Studies, 11.02.2020 04:24 karinagonzale80
Which of the following is true of COQ measures? A. They focus managers' attention on how poor quality affects operating income. B. They direct attention to financial processes that help managers identify the precise problem areas that need improvement. C. They forecast customer satisfaction and employee satisfaction, which are useful indicators of longminusrun performance. D. They provide immediate shortminusrun feedback on whether qualityminusimprovement efforts are succeeding.
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Which of the following is true of COQ measures? A. They focus managers' attention on how poor qualit...
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