occurs when people or work units oppose the behavior desired by the influencer and consequently refuse, argue, or delay engaging in the behavior.

resistance

Explanation:

Resistance usually occurs when people or work units oppose the behavior desired by the influencer and consequently refuse, argue, or delay engaging in the behavior.

This simply imply that people tend to argue, refuse or delay to engage in a certain behaviour which an influencer want to force on them in their place of work.

Resistance in most cases is done by a set of people who are part of a work group.

With resistance in place, the influencer can either review the behaviour expected of the people or in most cases insist on them acting it out.

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