Michael filed a grievance against the hospital that dismissed him, and neither side is willing to concede any ground to the other. The human resources director suggested that she and Michael sit down with a neutral third-party attorney to see if an agreement can be reached. The attorney will not decide the issue, but will listen and help both parties resolve their situation. This is an example of:

Mediation

Explanation: When resolving conflicting issues relating to dispute, contract breach and so on outside a legal premise, such that the conflicting parties agree on bringing in a third-party, who is usually characterized as impartial and unbiased toward both parties in other help both parties reach a compromise on the bone of contention. The third-party listens to both parties and proffers solution to quell and resolve the dispute without having to judge or make any pronouncement in favor of either party.

good question. i'll be looking into that. (this is a joke sir)

answer; informal criminal justice process;