Juan is the controller at his company and, as such, must make sure that he and all the other managers operate within their budgets. The workers in Juan's department can no longer keep up with the work load and a new position is needed. However, Juan's budget will not cover the salary for an additional person. Juan's dilemma is known as:.
a. intragroup conflict.
b. intergroup conflict.
c. role conflict.
d. group task conflict.

The answer to this question is c. role conflict.

Explanation:

Role conflicts occur when there is contradiction between two or more roles that a person is involved in. It occurs when a person is expected to fulfill the duties of two contradictory positions.  

In Juan's case, he is in a state of dilemma because he is expected to provide an additional person to complement the workforce in his department. However, his budget can not cater for an extra man to help in the performance of duties in his department. He therefore has to come up with a plan that will help provide extra fund to employ an additional man that will help in carrying out the duties in the department.  

Hence, Juan's dilemma is referred to as a Role conflict.

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