As you are driving to your friend's new apartment, you realize that you forgot the address of the apartment building. You know that the apartment is north of his old apartment. As you drive down the street where his old apartment is, you begin looking at the signs: Azalea Drive, Oak Circle, Peach Tree Street, and Sycamore Drive. You remember that the apartment is on a Drive, not a street or circle, which narrows down the possibilities and illustrates your use of a(n):.
a. heuristic.
b. algorithm.
c. intuition.
d. random search strategy.

A) Heuristic

Explanation: Heuristic are efficient mental shortcuts that aid people to make decisions as well as solve problems quickly. This shortens the time spent in thinking about a particular decision, helping people make decisions on the go and not having to stop and think of what to do next. The individual made use of all the subset information available to him to solve and narrow down all possibilities while trying to recall the address, making decisions on the go and not stopping to think of the next course of action. This illustrates the use of heuristic

answer; i believe the correct answer is customer,manufacturer, service provider,general public ; quality is primarily the responsibility of all all employees in the organization.

answer; generalizability;