Samantha works in a place that is hierarchical, has a division of labor, written rules, communications and records, and in which the administration treats workers impersonally. Based on these characteristics, we can conclude that Samantha works in a[n] .

bureaucracy

Explanation:

Samantha works in a place that is hierarchical, has a division of labor, written rules, communications and records, and in which the administration treats workers impersonally. Based on these characteristics, we can conclude that Samantha works in a bureaucracy

Bureaucracy

Explanation:

A bureaucracy can be defined as organization which is been made up of several departments and divisions in which this departments and divisions are administered by lots of people although bureaucracy has a bad reputation because they treats their workers impersonally and they often has unnecessary procedures due to the fact that the organization are complex with different multilayered systems and processes despite the fact that these systems and procedures are mostly designed to maintain uniformity and control within the organization.

Therefore Samantha works in a BUREAUCRACY

world bank is the correct answer.