Item 19Item 19 Chenglei worked on a global team for an American company, and all her work had to be completed in her second language, English. Sometimes her teammates misinterpreted her meaning. Chenglei has unintentionally created a(n) barrier to communication.

encoding

Explanation:

Encoding Barrier: The term "encoding barrier" is defined as a process of organizing and selecting various symbols in order to represent or signify a particular message that generally requires knowledge and skill. However, there are many obstacles that come across with an effective message and leads to develop an encoding barrier including information overload, emotional interference, lack of communication skills, insufficient knowledge, etc.

In the question above, the given statement signifies the encoding barrier.

what are the answer choices?

a.. a conflict between her competing identities.. apex