Information systems that are often operated by thousands of users, following highly formalized procedures, in which problems can affect multiple organizations, and that are difficult to change, are defined as encompassing what scope?

Personal

Explanation:

  The personal scope is the term which is used to define the personal information, message or data in an organization as the information system are basically operated by the large number of users.

 For maintaining the personal data or information in the system we using the personal scope as it is one of the type of device which maintain the visibility of the data ate some distance.

According to the given question, the personal scope is one of the highly formalized procedure which is used for handling the given problem that affect the multiple organizations.  

Therefore, Personal is the correct answer.  

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