Which passage from the Article best supports the idea that Apple needs to improve the way it deals with customers who report bugs

A-Meanwhile, Apple publicly thanked Grant and his mother for bringing the bug to the company's attention. Apple paid the bug bounty to Grant and his family.

B- She started trying to reach Apple the next day. It took nine days for Grant's mother to finally hear back from someone.

C- The friends were shocked at first. They tried to repeat the bug over and over again. The outcome was always the same. Grant told his mother, Michele Thompson, what had happened.

D-Bug bounties are cash rewards given to people who find vulnerabilities in companies' apps, websites, or software.