Which of these best describes coordination in an outline? A. Only capital letters are used to show new entries.
B. Formatting is done with the same color pen.
C. Every entry has the same sentence structure.
D. Items of equal importance have the same formatting.

An informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.