A supervisor at a supermarket has noticed that carts are being left out in the lot, taking up parking spaces, blocking driving areas, and sometimes blowing into oars. After some observation, he notes that his cart collectors are working diligently, and that there are always
one or two on duty. He needs to learn more about the cart collectors' processes and experiences to understand why the issue has arisen.
Who are the best people to invite to a meeting?
a. just the cart. collection manager
b. all of the floor managers (cart collection, produce, dairy, dry goods, and checkout)
c. all of the cart collectors
d. A meeting is not necessary