Norman is involved in the process of developing instructions for administering and scoring a personality scale. thus, it can be concluded that norman is in the process of establishing

The answer that best completes the statement above is STANDARDIZED NORMS. Based on the given scenario above, I can say that what Norman is doing is the process of establishing standardized norms. This is when someone establishes a set of procedures in the administration of test scoring. The main purpose of this is to have a uniform criteria so that comparison is easy to do.

Ithink the answer is d. the lower appellate and trial courts in the state.