1. Why might the values to the right represent less significant change compared to the values at the left?
2. Based on the information in the chart, what argument could be made for reducing regulations
regarding air quality?
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I found this assignment helpful

Isay b but i'm not sure. 

An informal structure in a bureaucracy would be something like so-called "office politics". where there's a formal structure set up for the organization, but then an informal subculture as well that has a way of organizing the bureaucracy further. this can be positive because it sets up an added degree of organization, albeit informal, within the bureaucracy.