Social Studies, 25.06.2021 04:10 HalpMehPlz
When confronted with an angry and emotional customer, the best first step toward service recovery is to: Select one: a. match the person's voice in intensity and volume to gain control of the confrontation. b. gently but firmly tell the person you will not tolerate being addressed in that tone of voice and turn away until he or she calms down. c. listen carefully and with empathy until the customer feels he or she has been heard.
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What would you call a political system that is only meant to last for a short time
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Which of the following terms is defined as supported by scientific research l and knowledge of how children and develop? a. evidence-based practices b. ethical conduct c. advocacy d. culture competence
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In a study, people were asked to imagine simple occasions that made them happy and to remember events that made them feel proud about themselves. it was observed that the subjects developed an increasingly positive attitude. these changes are known to be healthy, leading to greater physical activity and reducing unhealthy habits. based on this excerpt, we can conclude that a positive attitude .
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Advances in technology generally result a.) a higher standard of living for everyone b.) greater productivity c.) more jobs for everyone d.) more government regulation
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When confronted with an angry and emotional customer, the best first step toward service recovery is...
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