Mrs. Lachance organized her family-centered childcare facility to provide a space for parents to sit and relax as they picked up their children. She developed a coupon-sharing opportunity and set up a library with books on child-rearing. There was either a monthly breakfast or potluck in the evening in addition to bimonthly phone calls or opportunities for conferences. One Saturday a year she arranged for a gym day at the center. What characteristic of effective family involvement is this