Willmar feels that he has been treated poorly and quite unfairly by the electronics store where he bought speakers. He is a customer who is very likely to spread about the firm to his friends and family. Multiple choice question. cognitive dissonance positive word of mouth negative word of mouth misinformation

Which of the following is true of emotions? (a) a neurologically-intact baby can show at least six distinct emotions at birth. (b) the character of emotions changes as we develop cognitively. (c) basic emotions are culturally- and developmentally-based. (d) in general, adults cannot interpret infant emotions until the infants are 10 to 12 months old.