Which of the following is an important step in the process of conflict resolution? A. Defining the problem and proposing a solution B. Requiring all participants to adopt your viewpoint C. Agreeing only with your own values D. None of the above Please select the best answer from the choices provided. A B C D.

As a senior student representative on the ethics advisory board of your university, you feel strongly that cheating on college exams is unethical. you never cheated on any exam. however, this semester your best friend was desperate for your , and you allowed him to take a quick "peek" at your answer sheet. since then, you feel uncomfortable every time you think of the situation. which of the following concepts best explains your psychological discomfort? a. job detachment b. cognitive dissonance c. emotional labor d. emotional dissonance e. affective detachment