Park and Burgess advanced the study of social disorganization by introducing into the study of human society.

Martin is managing a production line in a manufacturing plant in the midwest. martin has a quality and productivity problem in one part of the manufacturing process. he discovers that his workers aren't sure what to do. when he asks why they didn't ask questions, the universal reply is, "we midwesterners don't ask questions, we just do." martin decides to address this problem by offering recognition rewards for anyone who asks the most job-related questions each month that lead to process improvements. unfortunately, martin finds the program doesn't work. when he further questions his workers, he discovers that no one wants to be the first to ask questions. as a group, workers still feel that they should figure it out on their own and not ask questions. martin finds carmen, one of the workers that everyone else admires, and talks her into being the first to ask questions as part of the program. after about a month, several other people begin to submit questions, and soon everyone in the plant is asking questions. refer to case 6.1. martin's plan failed initially because he didn't consider the power of on attitudes.

1. the responsibilities of the u.s. federal reserve system include overseeing the banking system and regulating the quantity of money in the economy setting the level of real interest rates working with congress to devise a financial plan for the country and execute the president's orders calculating and reporting the unemployment rate 2. to increase the supply of money when the economy is weak, the fed closes banks reduces inflation sells bonds buys bonds 3. the federal funds rate is the short-term interest rate that banks charge their best customers when borrowing banks earn on savings accounts with the fed banks charge each other when borrowing or lending to each other the fed charges banks when borrowing 4. when the fed increases the money supply and consequently lowers interest rates, the value of the dollar will rise by more in the market for foreign exchange, all else equal will fall, all else equal is not impacted by fed policy will rise, all else equal

What was one of the main goals of european exploration