Ageneral psychotherapeutic management guideline nurses should apply when caring for all patients is to: a. strengthen patients' self-esteem. b. keep reality testing to a minimum. c. ignore hostile behavior when possible. d. provide unrestricted opportunities for self-expression.

there are no options provided but you can choose among the following gender-neutral pronouns: zir, hir, eir, vis, tem, eir.

in the normal course of maintaining a pronoun-antecedent agreement, we could have used the words his or her but since we are also required to use gender-neutral language, we need to replace it with its equivalent gender-neutral pronoun.