When marta's sister gives her affectionate hugs and praises her for her accomplishments, this is an example of which type of positive reinforcer?

Melissa’s mother, rita baker, shows up shortly after the hospital receives melissa’s letter requesting release of her information to her attorney again. rita states that the attorney needs the copies as soon as possible due to a court deadline, refers to it as “an emergency” and asks to be given the copies of melissa’s medical record to take to the attorney’s office. what action should the record clerk take and why?