Alex admires his manager, susan, and considers her a role model. susan often speaks about the importance of communication. at the same time, her busy schedule with external clients makes her very unavailable to alex and other employees. during the rare chance that they are able to speak with her, she seems hurried and answers other calls and text messages. alex is most likely to develop an attitude that

Alex is most likely to develop an attitude that internal communication is less important than external communication.
His manager, Susan, is constantly stressing the importance of communication, however, the only communication she seems to be having is with her external clients. She doesn't have enough time to pay any attention to her internal 'clients,' or rather her employees. Thus, Alex will start thinking that communicating with your employees is not as important as keeping the communication alive with people outside the actual company.