According to theory, we forget memories because we don't use them and they simply fade away over time as a matter of normal brain processes.

explanation:

pay attention. give the speaker your undivided attention, and acknowledge the message.

show that you're listening. use your own body language and gestures to show that you are engaged.

provide feedback.

defer judgment.

respond appropriately.

it teaches readers about an interesting chinese custom and causes them to determine that the minister is trying to be polite