The key target for psychotherapy, according to bandura, is to a. change the client's reinforcement values to match their behaviors b. achieve a better match between the client's efficacy expectations and capabilities c. change the client's overt behavior to match the demands of the situation d. modify the client's habit hierarchy

Melissa’s mother, rita baker, shows up shortly after the hospital receives melissa’s letter requesting release of her information to her attorney again. rita states that the attorney needs the copies as soon as possible due to a court deadline, refers to it as “an emergency” and asks to be given the copies of melissa’s medical record to take to the attorney’s office. what action should the record clerk take and why?