Plz help me with this question.

So on the top it's saying that there's a tourist that hears you give directions to another person so the tourist comes up to you and asks you directions to another place.

Then where it says completa it's saying that you have to complete the sentences with the correct form of the indicated verb.

Then where it says ojo it says that you have to use "usted" because the person is older than you.

I hoped this helped you. Have a great day:)

2. tengo

3. las

4. everything is different but the most is

the higher education choices or the reading and writing rates