Do you think the author was writing only the facts? Why or why not?

I'm stuck between soy, or estoy.which one is it?

Describe a situation where you heard another language being spoken. did you know what language it was? were you able to understand what you heard? write a four- or five-sentence paragraph, in english, that describes this experience. write in english.

Ineed with 6-! i don’t understand it