Apology letter to your class teacher for misbehaving in the class while she was teaching

Susan wants to communicate with julia. arrange the steps of the communication process in the correct order. 1. susan realizes that she would be able to best convey her business plan through an email. 2. julia receives the email. 3. susan drafts an email including all the necessary details of the business plan and sends it across to julia. 4. julia sends an email back to susan summarizing what she understood and stating that she liked susan’s business plan. 5. susan thinks of a business plan that she wants to share with julia. 6. julia reads and understands the business plan that susan wants to share.

Steven needs to add an in-text citation to the following sentence. the information is from the book alice's adventures in wonderland by lewis carroll. the information was found on page 33. in alice's adventures in wonderland, we know the rabbit fears the queen of hearts because he speaks in a "low, hurried tone" and looks "anxiously over his shoulder."

Can someone tell me what these symbols mean or what does it say