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Answer for me i have a lot of homework

What is the author's purpose in this passagea. to remind people to avoid individuals who occasionally display bad manners.b. to encourage people to embrace the feeling of superiority over others.c. to persuade people to demonstrate good manners at all times.d. to convince people to freely express their emotions.

Which of the following should not be included in a thesis statement? transition wordsmain ideasimpersonal language"i" statements