What do u mean by custom mail

A custom email template is an email template that a company creates using its brand identity — colors, fonts, etc. — to use multiple times by adding different text and images to meet the particular email marketing goal

Explanation:

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A custom email template is an email template that a company creates using its brand identity — colors, fonts, etc. — to use multiple times by adding different text and images to meet the particular email marketing goal.

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c. indicates the aid for which you qualify, and allows you to choose what and how much to accept