Mike’s bike shop rents mopeds to tourists at the beach. the old manager charged $20 per day plus $0.05 per mile. the new manager wants to change the marketing strategy and charge $15 per day and exclude the extra $0.05 per mile. what type of costs are most important to consider when the new manager plans to lower the charges to customers?

whole quiz

1. the sum of all activities involved in getting high-quality products into the marketplace

2.operations

3. the principle of looking at the supply chain as a whole in order to improve the overall flow through the system.

4. produced; performed

5. activities producing tangible products, such as radios, newspapers, buses, and textbooks.

6. activities producing intangible and tangible products, such as entertainment, transportation, and education.

7.   customer focus

8. analyzing a competitor's products to identify desirable improvements

9. the systematic direction and control of the processes that transform resources into finished projects that create value for and provide benefits to consumers.

10. operation management.

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