Suburban homes realized that its ambitious plan of expanding its business to several southern states in the united states is possible if it is known for its high-quality homes that meet local, state, and federal standards as well as exceed industrial standards for quality. even though suburban homes did not place a strong emphasis on quality but focused on meeting industrial standards, the company has realized that it must exceed all the quality standards to expand its business successfully. although adam smith worked for several years in the construction industry, he is not specifically trained in quality management and he is not well versed with quality management tools and techniques. he is actively seeking internally and externally. adam s primary task is to develop a quality management plan. further, he realized that employee turnover and the expansion of the business in the southern states has led to suburban homes developing a centralized quality management team. you are hired as a consultant to develop a comprehensive quality management.
develop a quality management plan by describing how to identify all of the following in the plan-
1. quality objectives
2. key project deliverables and processes to be reviewed for satisfactory quality level
3. quality standards
4. quality control and assurance activities
5. quality roles and responsibilities
6. quality tools
7. plan for reporting quality control and assurance problems