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Business, 23.12.2019 19:31 Sillydork6872

As jin's sales manager, ines senses that jin's customer retention has been slipping for the last two months. she wants to do what she can to prevent the trend from continuing. ines' first step to responding to jin's performance issues should be: o getting jin to recognize and agree that her customer retention needs improvement. o documenting jin's customer retention rate. o getting jin to commit to an improvement plan. o exploring ways that jin can improve her customer retention.

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