Although Janet has a Director (Communications) role within Zenith Fine Furnishings, for the special project she is working on her responsibilities include dealing directly with non-management employees and essentially acting as a liaison between management and non-management employees. These responsibilities indicate Janet is serving at which level of management?

Middle level management

Explanation:

Middle level manage staff act as intermediate between the workers and executive management. They are the channels through which workers communicate their needs, challenges, and so on to management.

Middle level managers also act as a source of information on expectation of executive management to the workers.

They are responsible for the performance of junior staff.

Janet in her role deals directly with non-management employees and essentially acting as a liaison between management and non-management employees. So she is a mid level manager.

in 2001, dell computer became the world’s largest personal computer vendor, continuing to

gain market share and post profits in an industry struggling with slumping sales and billions of

dollars in losses. dell sells 90% of its pcs directly to the final customer, largely bypassing the

reseller channel that accounts for most of the world’s pc sales. this direct customer relationship

is the key to dell’s business model, and provides distinct advantages over the indirect sales

model. dell’s direct relationship with the customer allows it to tailor its offerings to customer

needs, offer add-on products and services, and use the internet to offer a variety of customer

services. in addition, dell’s pcs are built to customers’ specifications upon receipt of an order,

giving dell additional advantages over indirect pc vendors who must try to forecast demand and

ship products based on those forecasts. dell’s direct sales and build-to-order model has achieved

superior performance in the pc industry in terms of inventory turnover, reduced overhead, cash

conversion, and return on investment (kraemer, et al., 2000).

explanation:

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