The manager of East India Ice Cream Shop keeps track of the number of customers served at different periods of the day in an attempt to plan a schedule for workers that matches the demand for the restaurant's products. By using this tracking system, the manager of East India is utilizing control.

Output

Explanation: The output control system refers to one of the organizational control systems which is employed by business strategist and establishment in tracking the progress, growth, flaws and ways whereby an organization can improve, provide better services and ultimately make more revenue. The output control system is focused on that aspect of a business offering which can be quantified, such that executives could analyze the feedback and thus use it as a guide to provide and improve on future projects or services. In the scenario above, data was studied to identify peak periods in other to schedule worker's shift so that the organization would not fall short of workers at the time which they are mostly required.